Mental Health Support Available During COVID-19

Last updated on April 27th, 2020.

iSchool Embedded Counsellor

The Faculty’s embedded counsellor Tracey Doyle is available for remote counselling appointments. 

To book an appointment, call Health and Wellness at 416-978-8030 and select option 5.

Unfortunately, there are currently no plans for the university to offer drop-in counselling services.

24/7 Remote Counselling Services

MySSP:  / 1-844-451-9700

Culturally-competent mental health and counselling services in 146 languages for all U of T students.

Good2Talk Helpline: Call 1-866-925-5454 / Text GOOD2TALKON to 686868

Free professional counselling, information and referrals helpline for mental health, addictions and students well-being. In an emergency, if you or someone close is in immediate danger, calling 9-1-1 should always be your first move.

Full list of emergency resources can be found here:

General Health

Telehealth Ontario: 1-866-797-0000

Telehealth Ontario is a free, confidential telephone service you can call to get health advice or general health information from a Registered Nurse.

Updates on Faculty of Information Services

Faculty of Information COVID-19 info page:

Bissell Building and all other university buildings are closed and no longer available to students for work or study.

Student Services is operating remotely, to contact please email If you are feeling unwell and need to manage academic concerns, please contact Student Services. Sherry Dang, associate registrar, is also a good person to contact for questions or concerns:

Career Services is also operating remotely. To get in touch, please email Julietta Mikaelyan at or Chioma Ekpo

Faculty of Information emergency grant for graduate students:

Support from the Master of Information Student Council (MISC)

MISC’s Guide to COVID-19

Visit MISC’s Guide to COVID-19 for self-isolation activities and resources for iSchool students during this time. This is a Google Sheets document, and the cover sheet features updates from MISC. Check out the tabs at the bottom of the sheet for the different categories. Feel free to add to this guide with things that you have found helpful!

MISC Accessibility Interests Working Group 

If you’re sick or at risk of becoming sick and are worried about running errands, the MISC Accessibility Interests Working Group is offering grocery & pharmacy delivery. Email to request support.

The Accessibility Interests Working Group is also offering social support via video chat for students struggling with the impacts of self-isolation. Email to set up a meeting time.

Updates on U of T Services

University of Toronto COVID-19 updates and resources:

Student Life:

Health and Wellness:

Health and Wellness is still conducting appointments with students. The vast majority of this is taking place online. Call Health and Wellness to book: 416-978-8030 (select 0 after you dial to immediately bypass any recording and talk to a real person).


Faculty of Information accessibility updates:

Appointments with accessibility services are being offered via phone and videoconference.

School of Graduate Studies Aid:

Emergency loan

Emergency grant

Undergraduate student emergency assistance grants:

Online Wellness Resources

Play Well and iRelax presents: Live Mindfulness Check-ins

The Virtual Inforum will be facilitating mindfulness check-ins every weekday at lunchtime.  We heartily invite you to join in. The Inforum team has missed you! Connect with us in the ‘Mindfulness Check-In Discussion Board’ in the Virtual Inforum.

Mindfulness Practice on Instagram Live with Kathleen Sheaffer:

30 minute guided mediation every Wednesday at 12:10 PM on the uoftinforum Instagram page.

MoveU Anywhere:

Staying active is an essential part of mental health. MoveU has provided a selection of workouts that you can do at home.

Big White Wall:

Big White Wall is an online peer-to-peer support community.

More Wellness: